OWNER RELATIONS
FREQUENTLY ASKED QUESTIONS
We strive to provide our interest owners with a high level of service, communicating with you in a timely, professional, and accurate manner.
Please see below with any FAQ.
How do I contact you?
You are welcome to contact us by e-mail, phone, or mail.
The phone numbers are voicemail lines only. We will returned calls and respond to mail and e-mails promptly.
Main Number
212-798-1320
Mailing Address
P.O. BOX 2239
ALLEN, TX 75013
How do I submit an address change?
All address changes must be submitted in writing. It can be mailed to our mailing address or scanned and e-mailed to ownerrelations@lrgtx.com.
You may also request the address change by filling out details in the form on this page.
Please include the following information:
Owner Name
Owner Account Number (if known)
Old Address
New/Current Updated Address
What is a Division Order?
A Division Order is our issued document that describes the property, operator, legal description, owner's mailing and contact information, owner's decimal interest, and interest type in the property. We mail these with W9 forms to owners once we begin operating on the specified property.
We use this information to remit proceeds to the owner, if there is a disbursement responsibility.
The owner is asked to complete, sign, and return the Division Order.
If you are an owner with interest in multiple properties and/or have received multiple division orders, you may receive multiple W9 forms included. You may return one (or all) W9 form and can disregard any additional mailed W9 forms.
If an address change is needed, please write in the address change and we will process the address change with the division order.
If any other update is needed, like a name change or transfer of interest, please follow instructions to change or transfer ownership. Please do not request ownership change on a division order.
How do I change or transfer interest ownership?
Ownership Change:
It is our policy that changes will not be made without a copy of the recorded conveyance. We will also need a W9 form for any grantee(s) for this transfer. Once you have the recorded deed (recorded in the counties where the property is located), along with the W9 form, please mail or email them to ownerrelations@lrgtx.com. Your change will be worked on in the order in which it was received, and it is our goal to complete these transfers quickly.
Name Change
Marriage, Divorce, or Other - please provide the following:
Marriage Certificate
Divorce Decree (re-instating maiden name)
Name Change Court Decree
Entity Name Change - please provide the following:
Certificate of Name Change
W9 Form providing new Tax ID
Death of Owner
It is our policy that changes will not be made without the following (as applicable):
Copy of Death Certificate
Copy of any recorded conveyance (recorded in the counties where the property is located)
Certified copy of Will (recorded in the counties where the property is located)
Letters Testamentary
Order admitting Will to Probate
An Affidavit of Heirship properly completed and notarized. This should also be recorded in the counties where the property is located.
W9 form for heir(s)/grantee(s)
Contact information for heir(s)/grantee(s)/representative
How do I add my spouse or individual to my account?
You cannot add your spouse or other individual to your account. In order to add a name to your account, you will need to provide a recorded (recorded in the counties where the property is located) conveying your interest to you and the other individuals as joint owners. Please see Ownership Change information.
Do you have direct deposit?
At the moment, we do not offer direct deposit. All payments will be made by mail by physical check.
We will notify owners if this becomes available.
When are checks mailed?
We make revenue distribution settlements by the end of each month. The date your revenue is paid depends on when we receive payment from our purchasers of production. You will receive payment no earlier than 30 days after the month of production and no later than 60 days after the month of production. For newly operated wells, it usually takes 2-3 months or longer to review, mail division orders, and pay on initial production.
Why didn't I receive a check this month?
If you did not receive a royalty payment:
Typically, this is because your account is in a minimum-pay status. We remit revenue checks once a balance exceeds $100. (All revenue, regardless of amount, is disbursed once a year, at the end of the year.)
Your account may be in suspense.
Your check may still be in the mail.
Your check may have been lost or returned to us as you may need to update your address. If it is lost, please contact us and we will reissue a lost check.
Why is my account in suspense?
Below are a list of possible reasons your account may be in suspense:
Bad address
Unsigned Division Order
Deceased
Transfer Pending
DIDN'T FIND YOUR ANSWER?
If you require additional information, please contact the Owner Relations department by using the form below or by emailing ownerrelations@lrgtx.com.
Please assist us in handling your inquiry by being specific in your subject and message. We will reply in a timely manner.